If you’re gearing up to buy a new boiler, then it’s important you do your research and find the right heating engineer to carrying out the boiler installation itself. There are many operating around Surrey, including our very own Surrey Boiler Installations, based in leafy Guildford. On this page, we’ve looked at the questions you should be asking of any gas engineer to ensure that they’re up to the task.
While it might see we have a bit of bias in this area, as we are also vying for your business, we’ve tried to keep it as objective as possible, providing not just questions but answers backed up with concrete evidence. Even if you don’t opt for us, which we hope isn’t the case, then we’re sure the information on this page will help you get a quality boiler installation at the right price – and not ripped off by a corner-cutting Guildford or Surrey heating engineer.
Qualifications & Experience
If there’s only one thing you check when calling in a gas engineer for a boiler installation or similar service, make sure it’s whether they’re on the Gas Safe register. This is the official gas registration body for the UK, and is appointed by the relevant Health and Safety Authorities in different regions/areas. All gas engineers / heating engineers are, by law, required to be on this register. This is because working with gas can be extremely dangerous, especially if you’re unqualified or inexperienced.
All Guildford homeowners eyeing a new boiler should make checking this registration a priority. Other qualifications and experience that signal that a heating engineer can be trusted include being a member of industry trade association NICEIC; Surrey Boiler Installations is, in addition to being a member of the Surrey Trading Standards scheme.
Not every gas engineer is a jack of all trades who takes a broad brush approach to their profession. So a big part of finding one is ensuring they offer the specific service you require. For example, Surrey Boiler Installations specialises in fitting new boilers for Guildford and Surrey property owners, and a handful of central heating services like power flushing and underfloor heating installation.
If you’re in the market for repairs or boiler servicing, then we’re not the company for you. But for a new boiler, there’s no one who does it better! This methodology extends to the types of new boiler that a boiler installation company offers. For example, some are partnered with one specific manufacturer and won’t install anything else. While we ourselves are a proud Worcester Bosch boiler specialist, that doesn’t stop us from offering a full range of manufacturers, including: Valliant, Glow-worm and Veissman. We want to ensure our clients have a wide array of choices readily available.
Any quality gas engineer should be proud of their reputation, and not be shy about flaunting it. After all, a good review speaks for itself and can encourage Guildford homeowners to choose them to carry out a boiler installation. Beware any heating engineer that seems reluctant to provide references.
Because we’re all about transparency, we have a testimonials page on this website which carries a number of reviews from past clients. We also have a Checkatrade page, and are incredibly proud of our 10/10 rating. Every time we fit a new boiler, we keep this in mind – we wouldn’t even want a 9.9/10 rating to spoil this perfect score.
Customer Service Commitment
A big part of how we cemented our aforementioned reputation is our approach to customer service. We believe any good gas engineer or heating engineer should be willing to provide a high standard of service to each and every client, from first point of contact till the boiler installation or similar central heating service is complete.
That’s why we provide our clients professional advice at every juncture. This ensures they make the right choice when it comes to what new boiler they invest in, for example by choosing between a Valliant and Worcester Bosch boiler.
When all is said and done, if you’re still struggling to find a gas engineer because they all succeed in the above listed categories, it’s going to boil down to price. Obtain a quote, and ensure that this quote is supplied free and without obligation. Costs will obviously depend on the type of new boiler you opt for. Some are simply higher performance than others. But comparing quotes, as with any other industry/service, is a great way to separate the wheat from the chaff.